Role Summary

The Quality Manager will be responsible for driving clinical quality and clinical governance across Sukino centers. The role involves working closely with doctors and multidisciplinary teams to standardize clinical practices, improve patient outcomes, ensure regulatory compliance, and support accreditation initiatives.

Key Responsibilities

• Partner with doctors and clinical teams to implement evidence-based clinical protocols and governance practices.
• Plan and conduct clinical audits, including case sheet, medication, infection control, and documentation audits.
• Monitor clinical quality indicators, patient outcomes, and drive continuous quality improvement initiatives.
• Facilitate clinical audit meetings, case reviews, and Mortality & Morbidity (M&M) discussions.
• Perform Root Cause Analysis (RCA) and monitor Corrective & Preventive Actions (CAPA) for clinical incidents.
• Ensure compliance with clinical policies, NABH standards, and regulatory requirements.
• Support medical administration by strengthening clinical documentation, protocols, and quality systems.
• Conduct training programs on patient safety, clinical documentation, and quality standards.
• Prepare monthly quality dashboards, audit reports, and clinical governance reports.